Facebook Customer Service Issues

Dear Sir/Madam, I recently received a notification that our page "Fight for Right" on Facebook was disabled due to copyright issues. We acknowledge our mistake and apologize. I will promptly remove any videos that do not belong to us to prevent any recurrence in the future. The page was created with the intention of raising awareness about the dangers of smoking, alcohol, and drugs among youth. I value the opportunity to contribute positively to the Facebook community by spreading awareness. I take full responsibility for our errors without any reservation. Building an organic subscriber base of [redacted],[redacted] over five years was not an easy task, and I have worked tirelessly on it. I kindly request another opportunity to comply with Facebook's Terms and Policies. Your consideration of our hard work is greatly appreciated. Thank you for your attention. Best regards, Praveen Hegde [redacted]

I've set up a Facebook page for my business and have been attempting to link it to my Shopify online store without success. Shopify support confirmed that my settings are correct, indicating a Facebook-related issue preventing the connection. Although my Shopify admin page guides me through the connection steps, the final link-up isn't happening. The system message shows a prompt stating the necessity of both a Facebook Page, which I have, and admin access, which is in place. However, it's odd that it also states "No Facebook Page connected" and offers the options to disconnect the account or recheck, despite me verifying numerous times. My established Facebook page functions well, so the confusion lies in the failed link between the platforms. While I anticipated Shopify assistance with this matter, they've directed me to seek resolution from Facebook. This predicament is what I'm currently facing, and any guidance would be appreciated.

Hello, As a school teacher, I have been advised by the General Teaching Council of Scotland not to use real names, personal images, or allow tagging on social media. Due to recent targeted online activity at my school, I have adhered to these safety measures. The Local Authority and the police are involved in addressing these issues. Previously, my name was slightly altered on this platform, but after being reported, I provided documentation and am unable to revert the change. Teachers often misspell names slightly for anonymity, and I kindly request to make this adjustment for added protection from student searches. Looking forward to your assistance. Best regards, Graham T.

Hello Facebook, I am facing a serious issue. I have integrated my Facebook account with all aspects of my life, including various games I play. Unfortunately, someone hacked my account using a keylogger while I was on a coffee break, using it for inappropriate activities. I recently discovered that my account had been disabled after not logging in for a week. I have been trying to reach out to you for nearly a month now without any response. Every time I attempt to create a new account, it gets disabled inexplicably. Facebook, please assist me in resolving this matter. I value Facebook immensely in my life and just seek clarification so I can continue using it responsibly, without any issues in the future.

My Facebook account has been hacked, and despite multiple attempts to reset it, I continue to be locked out. Each time I try to reset the password or request a new one, I do not receive a code via email. When I search for my account, it says it doesn't exist, yet my friend can still find it on Facebook. I've been dealing with this for days, having to change my email passwords twice. I urgently need access to my account and require a Facebook code. The app hasn't sent me any codes despite trying multiple times in the last few days, and reaching out to customer support has been unhelpful. I've reset my phone and email to rule out any issues there. Facebook needs to address this matter promptly.

I shared an article from Sweden's prominent politically correct newspaper regarding IS/Daesh using children for manipulation and indoctrination. My post complies with your Rule No. 13 on violence. I'm not endorsing terrorists; I'm raising awareness. I didn't include any threatening language in my post, nor did I target individuals based on hatred, ethnicity, gender, or disabilities. There were no graphic images of violence, animals, or drugs. I merely wanted to share insights from both the US Constitution and Swedish law to emphasize freedom of speech and expression. The laws aim to promote open dialogue, abundant information, and artistic freedom without unnecessary limitations.

One of the consultants decided to cancel due to a lack of proper identification. After being removed from a consultant group chat, she sent multiple angry texts and left a negative review on my business page. I am unable to see or respond to the review, but others who were not blocked can view it. This unfair review could harm my business. I want the review removed as I have not taken any money from her or harassed her in any way. She appears to have multiple Facebook accounts to target me. Please assist me in resolving this issue.

I sent money via FB Messenger, and the next day, I got locked out of my account. I use my adopted name on the profile to avoid my biological family, as my birth mom is trying to locate me. I have submitted my adoption documents, birth certificate, and ID, but Facebook is not helping. The only phone numbers on my profile are outdated, and the password reset isn't working. The last resort is letting the last login back in, which feels unsafe. Why don't they use security questions or alternative login methods? I'm willing to provide government ID for access, I just need my account back!

I am unable to access my account as someone has tampered with it and altered the password. Even though my phone number is associated with the account, I was not given the option to receive a text to regain access. The only recourse provided was to send an email for password reset, but my Facebook is connected to my prior email, the password of which I cannot recall. I attempted to recover my former email, but it is linked to an outdated phone number, rendering me helpless. I had designated contacts to aid in case of a hack, but the system did not allow me to send them a password reset link. I urgently need to switch my Facebook's linked email (the old one) to my current one, [redacted], but it indicates that it is already in use, leaving me at a loss for solutions.

Dear Sir or Madam, I am reaching out to inquire about the restoration or recovery of a conversation between myself and the old account of Darren Napier. Currently, I can only see my responses and interactions, while Darren Napier's messages are replaced with "This message has been temporarily removed because the sender's account requires verification." I have purchased horses from him and need access to our conversation to confirm the completed transaction and full payment. Darren is threatening to claim the sale is incomplete through another account, and I need the evidence of our agreement. Since this is a private interaction with Darren, I believe it is legal to recover this conversation. If this is not possible, I kindly request that if Darren deletes his old account or messages beyond recovery, the information is retained for potential legal purposes. Thank you for your assistance and understanding. Best regards, Uta K.

I recently changed my cell phone number, and someone who now has my old number connected it to their Facebook account. This has caused all my accounts to unlink from my devices, leaving me unable to access my own Facebook to update my new number. Unfortunately, I also can't access the email linked to the account. I've tried everything I can think of, spent hours on this issue, but made no progress. I have friends who can vouch for me, and I'm willing to verify my identity through old photos or friendships if needed. I've reactivated an old Facebook account temporarily. This situation is distressing as I have many cherished memories tied to this inaccessible account. Please reach out to me urgently at my email, [redacted] or on my new cell number [redacted]. Thank you.

Dear Sir/Madam, I am writing to address the recent deletion of my account that I have held for approximately 16 years without any prior notice. Despite my inquiries, your response indicated that no reason was required, and the decision was final. I have not violated any Facebook policies, but I am obliged to respect your decision. However, there are numerous photos that I urgently need to retrieve, particularly my professional portfolio essential for future job applications. Despite my request to recover my photos, I have not received a response. These images are crucial for my livelihood. My name is Gavin Mooney, and the email address associated with my account was [redacted]. I am in urgent need of recovering my photos, which hold 16 years of memories that have been unexpectedly deleted. While I acknowledge your decision, I implore you to allow me to retrieve my pictures. Regards, Gavin Mooney

A Facebook user named Maddox Christine has been sending inappropriate messages via Messenger to my husband, which I discovered a year ago. I recently found out that such behavior can be reported to Facebook. Maddox Christine has also copied a picture of my husband and posted it on her profile despite being asked to take it down. She continuously creeps on his profile despite both of us having her blocked. Currently taking a break from Facebook, I believe suspending both Maddox Christine and my husband, Ramon Olalde's accounts is necessary to stop this unwanted and harassing behavior. Please see the attached image that she posted without his permission.

Hello, I am Lutfi Racaj. I am encountering an issue with an old account of mine. I have made multiple attempts to access and deactivate the account as the rightful owner, but I have been unsuccessful. The main reason for wanting to deactivate it is that people are sharing old photos from that account without my consent, which is troubling. I have contacted you in the past regarding this matter, but now I am urgently requesting your assistance to deactivate it. I can provide any necessary proof of ownership, such as my ID, passport, driver's license, or a photo of myself holding a custom message. Your prompt action on this matter would be much appreciated. Best regards, Lutfi Racaj.

Hello, my name is Lutfi Racaj. I am encountering an issue with my old account. I have tried to access the account and deactivate it as I own it legally, but I have been unsuccessful. The reason behind my request for deactivation is the presence of old pictures being saved by others, which is bothersome. I have previously attempted to contact support for assistance, but now I am earnestly pleading for your help in deactivating the account. I can provide any necessary proof of ownership, such as my ID, passport, driver's license, or a photo of me holding a letter with a specific message. Your cooperation in this matter would be greatly appreciated. Thank you for considering my request. Sincerely, Lutfi Racaj.

Hello, I encountered an issue with my Facebook account recently. While chatting with a friend two weeks ago, I was suddenly logged out. Facebook's security check requires a six-digit code through my phone number to confirm my identity, but despite multiple attempts, I didn't receive the text message. I've clicked on the confirmation button over 50 times with no success. I'm unable to find an alternative way to verify my identity for the security check. My account is crucial for my professional profile, and it seems like an error. I urgently need to access my account to stay connected with my fans, friends, and family. I'm willing to verify my identity through a phone call, email, or video call with Facebook support, as the current situation is very frustrating for me. Account Name: Halcyon De Hanson

To whom it may concern, I recently discovered that my account, which I've had for over 16 years, was unexpectedly deleted. Despite inquiring about the reason for this action, I was informed that an explanation was not required, and the decision was final. I am certain that I did not violate any of Facebook's rules, yet I am left with no option but to respect your decision. The primary concern for me at this moment is the significant amount of photos I had stored on my account. These photos hold immense value to me as they comprise my complete work portfolio, vital for my professional endeavors. I kindly requested assistance in retrieving my photos, but I have yet to receive a response. These images are crucial for my livelihood. My name is Gavin Mooney, and I used the email address [redacted] for my account. I implore you to allow me access to my photos, as they hold 16 years' worth of memories that are now inaccessible due to the account deletion. While I acknowledge your decision, I sincerely ask for your cooperation in recovering my valuable photos. Thank you, Gavin Mooney

On March 6, [redacted], at around 10:30 a.m., my coworker, S.D., messaged me on Facebook about a grant opportunity where she received $9,[redacted] by following instructions. She sent me a link and asked me to contact P.H. on messenger, expressing my interest in the grant. P.H. assured me it was legitimate and requested personal details like my name, address, and phone number. S.D. confirmed he asked for the same details from her, so I provided them. He then asked for my Facebook password, which made me wary. After consulting S.D. again, she advised me to share it, assuring I could change it later. Eventually, P.H. approved me for $13,[redacted] but requested a $[redacted] delivery fee, which S.D. said she also paid. Following his instructions, I sent the money via Western Union to a person in Nigeria. However, S.D. messaged me from a new account the next day, claiming her page was hacked. I discovered the money was picked up in Nigeria, so I reported the incident to Western Union with complaint number [redacted]6. I also lodged a complaint with the FBI without receiving a case number on www.ic3.gov. I need assistance as P.H. still has access to my account, which is linked to another email address.

Dear Team, I am reaching out regarding our page “Η Συντροφιά του Περιβάλλοντος – Environment.gr” that was unexpectedly blocked on 27/2/[redacted]. Despite sending two messages seeking clarification and requesting the block to be lifted, we have not received a response yet. Our page, “Η Συντροφιά του Περιβάλλοντος – Environment.gr,” is known for sharing content on environmental issues, scenery, and sentiments. It has garnered a loyal following over the years due to its inclusive and positive nature. The sudden inability of our followers to engage with our posts is perplexing and concerning. We are a platform that values respect, kindness, and sincerity, aiming to promote unity among individuals regardless of differences in beliefs or backgrounds. Our intention is to create a safe and welcoming community for all. We are eager to understand the reason behind the block and urge for a prompt resolution to this matter. Your immediate attention to this issue would be greatly appreciated. Sincerely, Mixalis Mpourgos Administrator of “Η Συντροφιά του Περιβάλλοντος – Environment.gr”

Dear Sir/Madam, We are seeking clarification regarding the unexpected blocking of our page "Η Συντροφιά του Περιβάλλοντος – Environment.gr" on 27/2/[redacted], ten days ago. Despite sending two messages inquiring about the reason behind this block and requesting the cessation of this unacceptable action, we have not received any response to date. On 27/2/[redacted], following protests from many of our friends, we noticed that none of our internet "friends" could share our posts created by us on our page, whether on their wall, the page, or through messenger. This development is bewildering to us. Our site "Η Συντροφιά του Περιβάλλοντος – Environment.gr" has garnered a large following due to its content revolving around environmental issues, humanity, scenic beauty, and emotions, delivered with kindness and seriousness. It is an esteemed page with years of presence and numerous friends and followers. We emphasize that our page promotes human reconciliation without prejudice towards politics, religion, gender, or any other factor. It is a reputable platform that fosters trust and respect among its audience. We are perplexed by any unjust actions that may impede the rights of the community or individuals. We urgently seek clarity on the matter. We would greatly appreciate prompt feedback on this issue. Sincerely, Mixalis B. Administrator of "Η Συντροφιά του Περιβάλλοντος – Environment.gr"